Privacy Policy

Ultimate Crawlspace Repair LLC (“Ultimate Crawlspace Repair,” “we,” “us,” or “our”) operates ultimatecrawlspace.com and provides crawlspace repair and related services in and around the Charlotte, North Carolina area. Our business is based in Indian Trail, North Carolina, United States.

Questions about this policy or your personal information can be sent to nick@ultimatecrawlspace.com.

We collect information you choose to provide when you request a quote, ask for an inspection, call us, email us, or otherwise contact us.

• Contact details, such as your name, phone number, and email address.
• Information about your crawlspace concerns or requested services.
• Communications you send to us and information needed to respond to them.

We do not ask for payment-card information through this website’s quote-request form.

We use the information we collect to:

• Respond to quote and inspection requests.
• Contact you about services, scheduling, estimates, or follow-up questions.
• Provide, improve, and administer our customer service.
• Protect our website, prevent misuse, and comply with legal obligations.

We do not sell personal information and do not share it for cross-context behavioral advertising. We share information only when reasonably necessary to operate our website and provide our services.

• Replit: provides hosting and technical infrastructure for this website and its contact-form service.
• Resend: processes quote-request email notifications so that we can respond to you.
• Service providers: may receive information when they help us operate our business, subject to appropriate confidentiality obligations.
• Legal and safety reasons: we may disclose information when required by law or to protect rights, safety, or property.

We do not use analytics tools, advertising pixels, or visitor behavior-tracking tools on this website. Technical providers may use strictly necessary logs or storage to secure, operate, and deliver the website.

We keep personal information for as long as reasonably necessary to respond to your request, provide services, maintain business records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards designed to protect information, but no internet transmission or storage system can be guaranteed completely secure.

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information we hold about you. To make a request, email nick@ultimatecrawlspace.com. We may need to verify your identity before responding.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time. The effective date above will show when it was last revised. Continued use of the website after an update means you acknowledge the revised policy.